Contact Information

UrbanSouqMart

We're here to help with your orders, products, deliveries, returns, and general questions.

Website: UrbanSouqMart.shop

Email: urbansouqmart@gmail.com

Customer Support / WhatsApp: 03084366465

Customer Support

For faster assistance, please include your order number, full name, and the details of your request when contacting us about an existing order.

Support Topics

You can contact us regarding:

• Order status

• Product information

• Delivery inquiries

• Returns and exchanges

• Refund requests

• Order cancellations

• Payment questions

• General customer support

Customer Support Hours:
Monday–Saturday: 10:00 AM – 7:00 PM

Response times may vary during weekends, holidays, and periods of high order volume.